Introduction
RESIDENCIAL RIVIERA SPE LTDA ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our real estate development services.
By engaging with our company, you agree to the collection and use of information in accordance with this policy.
Information We Collect
As a real estate development company, we may collect the following types of information:
- Personal Information: Name, CPF, RG, address, and contact details.
- Financial Information: Income documentation, bank details, and credit information.
- Property Interest Information: Unit preferences, purchase timeline, and requirements.
- Contract Information: Purchase agreements, payment schedules, and transaction records.
- Documentation: Identity documents required for property purchase.
- Communication Records: Correspondence and inquiry history.
How We Use Your Information
We use the collected information for the following purposes:
- To process property purchase inquiries
- To prepare and execute purchase contracts
- To verify financial qualification
- To communicate about the development progress
- To coordinate property delivery and handover
- To register property documentation
- To process payments and financing
- To comply with legal and regulatory requirements
Purchase & Contract Information
Real estate purchases require detailed documentation including personal identification, financial qualifications, and purchase contracts. These documents are legal instruments containing sensitive personal and financial information. We maintain strict confidentiality of all contract details and purchase transaction information.
Financial & Credit Information
Property purchases may require financial qualification, including income verification and credit assessment. Financial information is collected solely for transaction purposes and is handled with appropriate security measures. We may share financial information with banks and financing institutions as authorized by you.
Property Registration
Completion of real estate transactions requires registration with public real estate registries (cartórios). Personal information is shared with these authorities as required by Brazilian real estate law. Property registration documents become part of the public record as required by law.
Development Updates
We may communicate with prospective and confirmed buyers regarding development progress, construction milestones, and delivery timelines. Contact information is used to keep you informed about your property and the project status.
Third-Party Sharing
Real estate transactions involve coordination with various parties. We may share relevant information with:
- Real estate registries (cartórios) for property registration
- Banks and financial institutions for financing
- Notaries for document authentication
- Municipal authorities for permits and taxes
- Professional advisors under confidentiality agreements
- Property management entities if applicable
Data Security
We implement appropriate security measures to protect your personal and financial information against unauthorized access, alteration, disclosure, or destruction. Contract documents and financial records are stored securely with access limited to authorized personnel.
Data Retention
Property records and purchase documentation are retained for extended periods as required by Brazilian civil law and real estate regulations. Contract documentation is retained for legally mandated periods following transaction completion. Financial records are retained as required by tax regulations.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. Beyond the necessary sharing described above, we may share your information only in the following circumstances:
- With your explicit consent
- With legal representatives acting on your behalf
- With tax authorities for fiscal compliance
- When required by law or legal process
- To protect our legal rights
Your Rights
In accordance with Brazilian data protection laws (LGPD - Lei Geral de Proteção de Dados), you have the right to:
- Access your personal data held by us
- Request copies of contracts and documentation
- Request correction of inaccurate information
- Request deletion of data (subject to legal requirements)
- Request information about how your data is processed
- Withdraw consent for non-essential processing
- File a complaint with the National Data Protection Authority (ANPD)
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Significant changes will be communicated to clients. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your information, please contact us:
RESIDENCIAL RIVIERA SPE LTDA
R. Dr. Leão Mocellin, 870
Santa Felicidade
Curitiba - PR, 82030-230
CNPJ: 48.289.892/0001-19